Policy 36 Website Terms of Use
Owner management and website owner | Intended audience website visitors
Who we are and scope
This website is operated by Ataraxy Developers. Contact us at ataraxydevelopers@gmail.com. These terms govern use of ataraxydevelopers.com and company webpages that expressly link to these terms. Purchasing services or using a product may also require separate terms presented during the relevant ordering or account process. These website terms do not silently replace an existing signed service agreement.
Permitted use
You may access the website for lawful personal or business purposes. You must not attempt unauthorised access, interfere with security or operation, introduce malicious code, impersonate another person, submit unlawful content or use the website to infringe others' rights. Automated access must respect applicable law, authorised technical limits and any specific written permission required for the activity. This clause does not prohibit activity that the law expressly permits despite contractual restrictions.
Content and intellectual property
Unless otherwise identified, website materials are owned by us or used under permission. You may view them and make reasonable copies for evaluating our services. Reproduction, resale or republication beyond lawful exceptions requires appropriate permission. Third-party names and marks remain the property of their owners. A portfolio entry describes the contribution stated and does not imply endorsement by the client.
Information and external links
Website descriptions provide general information and are not a guarantee that every feature, price or timeline applies to your project. Binding deliverables and fees are set out in an accepted proposal or agreement. We aim to keep information accurate and will consider reported errors. External links are provided for convenience; the relevant provider controls its own content and practices.
Availability and responsibility
The website may be unavailable for maintenance, faults or events outside reasonable control. We do not promise uninterrupted access or that general information is suitable for every purpose. Nothing in these terms excludes liability or remedies that cannot lawfully be excluded. Any additional limitation of liability for a purchased service must appear in the relevant reviewed agreement rather than being assumed from this page.
Concerns changes and governing terms
Report security concerns through ataraxydevelopers@gmail.com and website complaints through ataraxydevelopers@gmail.com. We may update these terms prospectively, showing the effective date and providing additional notice where required. These website terms are governed by the applicable laws of Pakistan. Disputes may be brought before courts with lawful jurisdiction, subject to any mandatory rights and any valid specific agreement. If a provision is unenforceable, the remaining terms continue to the extent lawful.
Policy 37 Website and Product Privacy Notice
Owner Jennifer W and Ahmed S | Intended audience visitors clients and users
Scope and responsibility
This notice explains how Ataraxy Developers handles personal information when you contact us, enquire about services or use a company service that links to this notice. Contact us at ataraxydevelopers@gmail.com. Product-specific notices and contractual data-processing terms supplement this notice where a service involves additional information or uses. When we process data solely on a business client’s instructions, that client determines its purposes and provides the relevant notice; we assist it under the applicable agreement and law. Personnel information is covered by Policy 23.
Information and sources
Information you provide can include your name, contact details, organisation, enquiries, account information, project communications and support requests. Information associated with a transaction can include billing details and payment status. Do not send full payment-card credentials or passwords by email. When you use a website or online service, technical records can include IP address, browser or device information, access times and security or service events, depending on the service used.
Information may also be provided by your organisation, an authorised client representative or an integration you or your organisation enables. We use such information only within the authorised purpose and applicable requirements. Additional sensitive information or device permissions must be explained through the relevant collection process or service-specific notice. We do not treat this general notice as authorisation to collect every category of personal information.
Purposes and permitted processing
We process relevant information to respond to enquiries, provide agreed services, administer accounts and payments, communicate about work, support users, protect systems, meet legal obligations and handle disputes. Marketing requires the permissions or other lawful basis applicable to the channel and recipient. You can object to marketing or withdraw marketing consent, where relied on, by emailing ataraxydevelopers@gmail.com. Service and legally required communications may continue where necessary.
Where a law requires a specific legal basis, processing must meet that requirement, including any conditions for contract, legal obligation, consent or a properly assessed legitimate interest. Consent is sought separately where required. Reading or accepting this notice does not itself constitute blanket consent. Analytics, advertising or materially different uses require appropriate service-specific disclosure and choices before processing begins.
Recipients and international processing
Only people and providers who need information for an authorised purpose may receive it. Relevant provider roles can include hosting, communication, payment processing, technical support and professional advice, according to the service involved. Disclosure may also be necessary to comply with law, respond to a lawful request or protect legal rights. Any business transfer involving personal information requires appropriate safeguards and legally required notice.
Service providers or authorised support personnel may operate in countries different from your own. The locations and arrangements depend on the service and provider. Contact us for information relevant to your service. Where applicable law or contract requires restrictions or a transfer mechanism, these must be satisfied before the transfer. This notice does not grant permission to sell personal information or use confidential client data for unrelated advertising or AI training.
Retention and safeguards
Retention depends on why information was collected, whether the account or project remains active, legal recordkeeping duties, contractual commitments and any necessary dispute or investigation period. Information that is no longer needed must be deleted or appropriately de-identified under the retention policy, subject to lawful holds. Backup copies may remain until their scheduled expiry and must remain protected; information requiring deletion must be addressed when backups are restored. Ask us for the retention information relevant to a particular record or service.
The company is required to use safeguards proportionate to the data and risks, including authorised access and appropriate secure handling. No internet service can be guaranteed completely secure. Suspected exposure or misuse should be reported promptly to ataraxydevelopers@gmail.com without sending additional sensitive material unnecessarily.
Requests and choices
Email ataraxydevelopers@gmail.com to request information about processing, correction, deletion or other rights available under the law applicable to you. We may request proportionate verification of identity or authority. We will explain any lawful reason that prevents full compliance and respond within the applicable deadline. Where we act for a client, we may refer the request to that client and assist it as required. You may also use a competent external authority where the law permits.
Children’s information must not be collected for a new purpose without assessing the applicable age, notice and parent or guardian requirements. Any service directed to children requires specific arrangements; this general notice does not replace them. If you believe a child’s information has been provided without required authority, contact us so the matter can be assessed.
Changes
Material changes receive the notice and any consent required by law. Updated wording does not retroactively authorise a new purpose. This notice carries version 18.3.4, issued 2 October 2026. Questions may be sent to ataraxydevelopers@gmail.com.
Policy 38 Cookie and Similar Technology Policy
Owner Ahmed S and Jennifer W | Intended audience website visitors and product users
Scope
This policy explains the standards Ataraxy Developers applies to cookies and similar technologies on company websites and online services. Technologies can include cookies, local storage, pixels and embedded service components. Their use depends on the website, page and features you choose. This general policy does not assert that every category described below is active on every service.
Categories and purposes
Strictly necessary technologies support functions required for a requested service, such as session management or security. Preference technologies can remember optional settings. Analytics technologies can measure service use, while advertising technologies can support marketing or tracking across services. A technology must not be called necessary simply to avoid a consent requirement.
The responsible service owner must maintain an accurate inventory of active technologies, providers, purposes and retention periods and provide the applicable information through the service-specific notice or controls. You may request information about a particular page or service by emailing ataraxydevelopers@gmail.com.
Consent and choices
Where applicable law requires prior consent, non-essential technologies must not operate before a valid choice. The service must provide clear information and practical acceptance, rejection and withdrawal controls without preselected consent or misleading design. Changes to technologies or purposes require updated information and renewed consent where required. An email enquiry is not a substitute for an on-page control where that control is legally required.
Your browser settings may allow you to review, block or delete stored cookies. Blocking necessary technologies may prevent sign-in or other requested functions. Where the relevant service provides cookie settings, you can use those settings to change your selection. Contact ataraxydevelopers@gmail.com if you cannot locate the applicable control or need information about a specific technology.
Embedded content and oversight
External video, map, chat and social components can introduce third-party technologies. Their providers and purposes must be assessed before integration, and the required information and controls must be supplied. The technology owner must test that a consent control actually manages the relevant scripts rather than displaying a non-functional banner.
The company reviews its inventory and configuration when integrations change and investigates reported failures. Personal information obtained through these technologies is also subject to the privacy notice and applicable law. This policy carries version 18.3.4, issued 2 October 2026. Enquiries may be sent to ataraxydevelopers@gmail.com.
Policy 39 Client Service Terms
Owner management and contract owner | Intended audience clients
Agreement and scope
These terms apply where expressly incorporated into an accepted order or service agreement between Ataraxy Developers, as identified in the accepted order or agreement, and the identified client. The order specifies services, deliverables, fees, dates and any special conditions. Mandatory law takes precedence. Subject to that, a signed data-processing or security addendum governs its subject, followed by expressly agreed special terms, the statement of work and these general terms. Conflicts should be resolved in writing before affected work proceeds.
Client responsibilities and dependencies
The client appoints an authorised contact and supplies agreed information, approvals, access and materials on time. The client must have the rights and permissions necessary for materials and instructions it provides. We will identify material dependencies and reasonably notify the client when missing items affect delivery. Delays may require a revised schedule agreed or determined under the contract; they do not permit undisclosed extra charges.
Fees and payment
The order states currency, applicable taxes, deposit, milestone invoices, due dates, third-party costs and any recurring fees. Additional work requires approval of the change and its commercial effect. We will provide sufficient invoice detail and investigate disputes raised promptly in good faith. Undisputed amounts remain payable according to the agreement. Late-payment charges, if any, apply only where expressly agreed and lawful; no unspecified penalty is created by this policy.
Delivery review and changes
We perform services with the agreed level of reasonable skill and care. The statement of work defines acceptance criteria, review period, included revisions and defect correction arrangements. The client should identify rejection reasons against those criteria. New requirements, changed preferences and third-party changes may require an approved change request. We will not treat correction of our failure to meet the agreed scope as automatically chargeable new work.
Ownership and licences
The order specifies which new deliverables transfer to the client, when transfer occurs, and the licence for any retained company materials. Pre-existing tools and third-party components remain subject to their ownership and licence terms. We will identify material restrictions relevant to the intended use. Client data and materials remain subject to the client's rights. No licence to display the client's name, logo or confidential work is presumed merely from the engagement.
Confidentiality data and subcontractors
Each party protects non-public information received for the project and uses it only for the agreed purpose, subject to lawful exceptions. Personal-data processing is governed by an appropriate addendum where required. Subcontractors may be used only in accordance with the agreed permissions and safeguards. We remain responsible for the obligations we accept and will not disclose client information to unapproved providers contrary to the contract.
Support warranties and limitations
Support hours, maintenance, hosting, service levels and warranty or defect periods are those stated in the order. Third-party platforms may change or become unavailable, and the parties will discuss the effect on the work. We do not guarantee business revenue, search rankings, regulatory approval or other outcomes outside the agreed deliverables. Any agreed liability cap, excluded loss category, indemnity or enhanced remedy must be expressly stated in the signed agreement. No unspecified exclusion or cap arises from this policy. Nothing excludes liability that cannot lawfully be excluded.
Suspension termination and disputes
Suspension and cancellation follow Policy 40 as incorporated into the agreement. Either party may exercise the termination rights stated in the order or available under applicable law. At ending, the parties reconcile fees, agreed deliverables, access and data return or deletion. Confidentiality and other expressly surviving obligations continue. Complaints follow Policy 43 without removing statutory remedies. Governing law, forum and any specific dispute method follow the signed agreement. In the absence of a valid specific term, applicable Pakistan law and the courts with lawful jurisdiction apply, subject to mandatory rights. Material changes to existing contracts require the agreed lawful change process.
Policy 40 Cancellation Refund and Project Suspension Policy
Owner management Finance and Operations | Intended audience clients
Scope and cancellation requests
This policy applies only where incorporated into your order and remains subject to mandatory consumer or other legal rights. Send cancellation requests to ataraxydevelopers@gmail.com identifying the project, requested effective date and reason if you wish. We will acknowledge the request and provide a written account of completed work, outstanding commitments and proposed settlement.
Project fees and refunds
The order should specify how deposits, milestones and third-party costs are treated on cancellation. We will assess fees against work actually performed, accepted commitments, the agreed pricing model and applicable law. A deposit is not automatically non-refundable simply because it is called a deposit. Any non-refundable component must be clearly disclosed, justified and lawful. We will not charge twice for the same work.
Where we cannot provide an agreed service, or work materially fails to meet the contract, we will address correction, replacement, termination or refund rights as required by the agreement and law. No blanket no-refund clause overrides mandatory remedies. Approved refunds are returned through an appropriate verified method within the period confirmed in writing when the refund is approved, without unreasonable delay and subject to any shorter legal deadline. We will explain any payment-provider processing time.
Delays and inactive projects
If required client material or approvals are missing, we will notify the client, explain the impact and propose a revised schedule or pause. After the inactivity period specified in the agreement and the required written notice, an inactive project may be archived if the contract permits. Restart timing and any additional cost require a clear basis and approval. Archiving does not automatically forfeit all payments or authorise deletion of client data.
Nonpayment and suspension
Before suspending service for nonpayment, verify the amount, consider a genuine dispute, give the contractual notice and an opportunity to remedy where required. Specify what will be paused, when and how restoration can occur. Restrict the action to what the company is legally and contractually entitled to suspend. Do not seize a client-owned domain, damage a website, publish a debt allegation or delete data to pressure payment.
Urgent suspension may be necessary for a credible security threat, unlawful use or other situation permitted by law and contract. Limit the action to the risk, document the reason and notify the client as soon as appropriate. Restore service when the justified basis is resolved, subject to necessary security checks.
Exit and settlement
Provide agreed exports, deliverables and migration assistance under the contract, identifying any lawful payment conditions. Handle retained records and backups according to the privacy notice and data-processing terms. Claims for disputed amounts follow the contractual dispute process. Staff may not threaten clients or take independent enforcement action.
Policy 41 Hosting Maintenance and Support Policy
Owner technical operations and account owner | Intended audience hosting and support clients
Service schedule
Your order identifies the hosting provider or service model, included storage and resources, domains, maintenance tasks, support channels, operating hours, response targets and exclusions. Limits advertised by an upstream provider do not automatically become commitments by Ataraxy. A response target is not a guaranteed resolution time. Any uptime guarantee or service credit must be expressly stated in an agreed service-level schedule.
Domains and accounts
The agreement identifies the legal registrant and owner of each domain and who manages renewals, DNS and recovery. Where the client owns the domain, registration and handover arrangements should reflect that ownership. We do not acquire ownership merely by administering it. Keep verified contact and renewal information current. Transfers are subject to applicable registrar rules and the agreement, without unauthorised retention of client property.
Renewals and third-party costs
Recurring charges, billing dates and renewal responsibility are stated in the order. We will provide notices according to the agreed schedule, and the client must keep contact details and payment arrangements current. Third-party price changes are communicated before a binding renewal where required. Expiry, redemption and restoration costs must be explained accurately; payment does not guarantee recovery of an already-lost domain.
Maintenance security and changes
Maintenance covers only the tasks listed, such as approved updates, monitoring, backups or minor fixes. New features, redesigns, content changes and third-party integration repairs may require a separate quote. Planned material changes should have an appropriate backup and rollback method. Urgent security work may follow the emergency process in the agreement. Client-made changes can affect support, but do not automatically remove all service obligations.
Backups and recovery
The schedule specifies which files and databases are backed up, frequency, retention, location, restore process and any charge. Do not assume a code repository includes uploaded files, databases or configuration. Recovery depends on available valid copies and cannot be guaranteed beyond the agreed service. We will disclose known backup gaps and coordinate a reasonable recovery plan. Clients should understand any responsibilities for independent copies.
Incidents and exit
Report outages through ataraxydevelopers@gmail.com with the service, time and impact. We prioritise according to severity and keep the client informed within the agreed support arrangement. At ending, provide agreed access, exports and migration assistance, explain retention and deletion dates, and close recurring services only through the authorised process. Hosting suspension for nonpayment follows Policy 40 and the contract.
Policy 42 SaaS App and Portal Terms and Acceptable Use
Owner product owner and management | Intended audience users and subscribing organisations
Product and account scope
These terms apply to Ataraxy Developers SaaS products, apps and portals that expressly present or incorporate these terms in their account or subscription process. The product schedule describes features, intended users, fees, limits, support and applicable privacy notice. An organisation's authorised administrator may manage users and access within its account; users must understand that the organisation may control work data under its own policies. Consumer and business subscriptions may require different terms.
Registration and security
Provide accurate registration information, use only authorised accounts and protect credentials. You are responsible for activity you authorise, subject to applicable law and our own security responsibilities. Notify us promptly of suspected compromise at ataraxydevelopers@gmail.com. We may require reasonable verification and security steps. Users must have the legal capacity or valid authority required to enter the relevant agreement. Any additional age eligibility and parent or guardian requirements must be stated in the product’s account process and applicable service terms.
Acceptable use
Do not use the service for unlawful activity, harassment, fraud, infringement, malicious code, unauthorised access, service disruption or attempts to obtain other users' data. Do not exceed agreed resource limits through circumvention or resell access without permission. Security research must follow an authorised scope or published disclosure process. We will assess reports and restrictions proportionately and preserve applicable legal rights.
Customer data and rights
You retain the rights you hold in submitted data. You grant us the limited permission needed to host, process, transmit and support that data for the service under the agreement. You must have authority to submit it. We do not obtain a general right to sell your content or use confidential data for unrelated AI training merely through these terms. Actual processing, providers and choices are described in the privacy notice and any data-processing agreement.
Fees renewal and changes
The order or checkout clearly states price, currency, taxes, billing interval, trial terms, renewal, cancellation and any usage charges. Automatic renewal, if offered, must be disclosed with a practical cancellation method and any legally required notices. Material price or feature changes receive the notice and consent required by law and contract. No hidden renewal mechanism is created by this generic policy.
Availability suspension and termination
Service levels and support are those in the product schedule. We may restrict access for a substantiated violation, serious risk or lawful reason, with notice and an opportunity to remedy where appropriate. Urgent security action may occur first, followed by an explanation when safe and lawful. You may request review by emailing ataraxydevelopers@gmail.com. Termination must respect paid periods, refund rights and mandatory law.
Export deletion and liability
The product schedule states export formats, export availability, account-closure steps and retention or deletion periods, including backups. We will not promise an export capability that has not been implemented. Any liability limits or exclusions must be expressly agreed in the applicable product terms and remain subject to non-excludable rights. Complaints follow Policy 43. Governing law and dispute arrangements follow the valid product agreement or, in its absence, applicable Pakistan law and courts with lawful jurisdiction, subject to mandatory rights. These terms take effect through the disclosed acceptance process and do not retroactively alter previous transactions.
Policy 43 Client Complaints and Dispute Resolution
Owner Operations with management escalation | Intended audience clients
Raising a complaint
Contact ataraxydevelopers@gmail.com with your name, project or account reference, description of the concern, relevant dates and the outcome you seek. Provide only information needed to understand the issue and avoid sending passwords or sensitive records through an insecure channel. A complaint about the account manager may be sent directly to ataraxydevelopers@gmail.com with the subject Management Review. Security incidents should also be reported through the security contact immediately.
Acknowledgement and investigation
Our service target is acknowledgement within two working days and an initial response or investigation plan within five working days. These targets do not replace shorter legal or contractual deadlines. If the issue is complex, we will explain the reason and give an update date. We may request relevant information and review the agreement, communications and delivery records.
Outcome and remedies
We aim to provide a clear explanation of our findings and any proposed correction, revised delivery plan, refund or other remedy under the agreement and law. We distinguish confirmed facts from matters still in dispute. Raising a complaint does not itself justify retaliation, public criticism of the client or destruction of records. The parties should continue undisputed obligations where appropriate while the issue is addressed.
Escalation
If dissatisfied, ask for review by Waleed Naeem through ataraxydevelopers@gmail.com, explaining the point you dispute. Where practicable, someone not responsible for the original decision will review it. The parties may agree to mediation or another suitable process. Arbitration applies only under a valid agreement identifying its required terms; it is not imposed merely by mentioning it here. No internal deadline removes a statutory right or extends a legal filing deadline.
External rights and records
You may use competent courts, regulators or other remedies available under applicable law. Confidential settlement discussions must not be misrepresented, and settlement terms require proper authority. We retain complaint records for the approved period, protect personal information and use lessons learned to improve delivery. Governing law and forum follow the applicable agreement subject to mandatory rights.
